Consulting

Comprehensive product and project advice belongs to our customer service!

When planning and implementing your solutions, we will gladly help you profit from our expertise.

First-time installations mean an organisational effort. When preparing and when on-site, you can count on the support of our technical advisors.

We operate in a very dynamic environment.
Changes at the interfaces for the financial institutes or new technologies in the area of security mean an update for our customers in every case. We will gladly guide you through the changes to your installation.

If your organisation is growing, in most cases the tools, helped you succeed, also need to be adjusted.
We support you with the migration of your solution onto a new platform or with the change to one of our products with enhanced performance.

Training

To ensure the optimal use of our solutions, we train the users in the circumstances and needs of their enterprise.

So that we make sure that the software is optimally implemented in your system.

Service agreements

Secure a comprehensive service package for the optimal implementation and care of software with a service contract. The service contract includes the following services:
  • telephone number for support queries free of charge
  • guaranteed response times with
    1. trouble-shooting
    2. Express Change Request
  • regular updates
  • training

Customizing

We will gladly cater to your specific needs.

Your customisation is planned professionally and efficiently with you and then programmed and installed by us.